Holiday Inn Express Dijon, an IHG Hotel

I am happy to talk about Charles, the desk clerk who greeted us when we arrives and took a lot of time to make us aware of what Dijon could offer us in the few hours we would be in the city. He drew up maps, he suggested a restaurant, he told us of where to shop and see the sites. I am sure he had other things to attend to but he made us feel like we were a priority. Such a wonderful young man. He is the reason we enjoyed the city and one reason we are glad we stayed at the IHG hotel. WE enjoyed the breakfast as well.

Our room was a good size, neat & tidy. The bed was comfortable. It was a hot day, but the aircon worked well enabling us to get a good night's sleep. The shower had good water pressure. We made good use of the hotel pool. A good breakfast was included. The reception staff were friendly & efficient getting us checked in & out quickly. The hotel has plenty of parking spaces.

Good clean comfortable room, you have to be impressed by any staff who can get black tiles in bathroom to shine all over. Good access and parking for disabled guest. Good selection of vending products and miscrowave available for anyone arriving late or wanting something in their room - not usual vending fare, but a good selection where there is no room service. Position is excellent - three restaurants just across the car park. We tried the grill which was good but nothing to write home about - just what you would expect from a chain. Good overnight stop or for a couple of days if you want to look round the area. Has a swimming pool (outdoor if you feel energetic)

We were extremely pleasantly surprised about the comfort, rooms, cleanliness and friendliness at this hotel. We normally never ever stay at a 3-star hotel, as we’re a 5-star only family, but we couldn’t find any accommodation in or around Dijon for the life of us, as it turns out Dijon is a major through-town where everyone sleeps for 1 night on their way to a different country. Even the beds weren’t as uncomfortable as many of the other hotels we had stayed at during our multi country road trip. They had 2 pillows, which we didn’t get before in Italy where we previously stayed. Of course, sleeping in twin beds requires training so not to fall out right and left. Had never slept in a twin bed before in my life. ;-) The breakfast was simple, but totally fine, good French croissants, Swiss cheese, good ham, best yoghurts we’ve had in a while and strong coffee. Staff was very friendly, unlike what many travelers say about the French. There were 3 restaurants directly opposite and we got a 15% discount for staying at the Holiday Inn. However, the steakhouse was not really a steakhouse in the international sense. Yuck. Hotel is directly off the motorway, which is convenient. No noise in the room.

The location is great, just a tram ride away from Dijon centre. The staff were extremely helpful when our car broke down, especially Said who went out of his way to help translate our phone calls and arranged a room for an extra night at very short notice! He was the friendliest, most helpful hotel receptionist we have ever encountered!